The Siding will close after Friday 23rd October until lock-down is over.

Where should I park?

Parking bays outside the main entrance to the site as normal. There is a side entrance gate near the shop.

Do I have to book an appointment?

No, but we are restricting the number of people in the shop at any one time.

Are you taking donations?

Yes but … At present we cannot take clothes, footwear, books or bikes. PLEASE DO NOT leave items for donation without talking to our staff first.  Space is extremely limited so there may occasionally be times when we cannot take items at all.  Black bags (or similar) of items will not be accepted.

Can I pay with cash or is it card only?

We can take both but prefer card payments whenever possible.

Is it safe to touch items in the shop?

All donated items go through a 48 hour quarantine before being put on the shop floor. We ask all visitors to use the hand sanitiser provided as they enter the shop. The shop will be cleansed everyday during non opening hours.

Are you restricting the number of people in the shop?

Yes. We run a one in one out policy.

Do I need to wear a mask when I visit?

Yes. It’s now the law in Wales.

Do you have hand sanitiser?

Yes. It’s by the entrance and must be used by all visitors.

Are your staff safe?

We are following government advice and have provided extra training and support for all staff to minimise any risk to them.