The Tip Shop will close after Friday 23rd October until lock-down is over.

Where should I park?

Do I need an appointment?

Shop visitors are required to park in the area opposite the Tip Shop.

NO. But we are restricting it to six customers at any one time. You can enter the site without an appointment but will only be allowed to use the shop. You can book a recycling centre slot here.

I have a booking for the recycling centre – can I visit the Tip Shop?

YES. You will be able to visit the shop before offloading items at the recycling centre. Please follow the one way system.

Are you taking donations?

YES. But please do not drop items off unless instructed by staff. Black bags (or similar) full of items will not be accepted – we must see them before we will accept them.

Can I pay with cash or is it card only?

We can take both but prefer card payments whenever possible.

Is it safe to touch items in the shop?

All donated items go through a 48 hour quarantine before being put on the shop floor. We ask all visitors to use the hand sanitiser provided as they enter the shop. The shop will be cleansed everyday during non opening hours.

Are you restricting the number of people in the shop?

Yes. There will be a maximum of six visitors in the shop at any one time. When capacity is full we run a one in one out policy.

Do I need to wear a mask in the shop?

Yes. It’s now the law in Wales.

Do you have hand sanitiser?

Yes. You must use the hand sanitiser provided at the entrance.

Are your staff safe? 

We are following government advice and have provided extra training and support for all staff to minimise any risk to them.