Our most common questions.

* My recycling was not collected.

Please phone us and we will investigate.

* Can I still use my green sack for cardboard?

Yes – but start by filling up your green box first.

* How much cardboard can I recycle?

We can only take a certain amount of extra card each week.  Per household, per week, we allow one green box plus the same size either in a box or as a bundle tied with string.  We completely appreciate that at Christmas time most of us have a lot more packaging but for large items, we ask that this is taken to the Household Waste Recycling Centre (The Tip) in Docks Way, Newport.

* My box or red bag has gone missing

Phone us or pick up from the Reuse centre in Lliswerry.